A person who believes in delivering quality services, during her decade of service (2004-2014) as Vice President at Jinan University, Fuda Cancer Hospital (Guangzhou, China), she initiated the 5C(Contact, Consultation, Consideration, Communication, Confirmation) pre-hospitalization process in 2005, along with B.E.U. (Basic, Expected, and Unexpected Service) standard of service in the cancer care. These proven cross-border before-during-after medical processes have been serving international patients as a standard process since then. She has been invited to share her experience in numerous international conferences related to the medical tourism industry in providing quality healthcare services.

She developed the L.E.A.D.E.R.S.H.I.P model in 2014, a leading innovative and entrepreneurial culture ecosystem, with the formation of YAST Group. The culture of L.E.A.D.E.R.S.H.I.P supports creativity and innovation, improves partner engagement, resilience, and motivation by keeping pace with advancement in digital technology.

Based on the belief of the real value through L.E.A.D.E.R.S.H.I.P. and win-win ideology delivered via “Partnership as a Service model” that pledges to deliver quality partnership services, she has cultivated an extensive range of inclusivity mind-sets and conducive frameworks through personalised partnership culture, with hopes to bring cumulative life value to partners, leveraging key resources across multiple industries (healthcare, education, agriculture, real estate, renewable energy and arts), contributing to humanity with uniquely crafted synergistic entrepreneurial solutions.

She believes in self-development, which led her to become the Founding Partner of the John C. Maxwell Team, and showed her early 6I system (Innovate, Initiate, Integrate, Implement, Invest, Improve). Besides being an entrepreneur and CSR leader, she also possesses talent in culture and arts. Being an intuitive painter and a writer, she produces numerous intuitive painting artworks and has published 3 books – “Cancer and My Mission”(Chinese Version), “Gateway to life’s Value”, “Colors of Life”. She used to be the columnist of the Eastern Times (Malaysia), Long Life Magazine (Malaysia)，Chinese Medical Journal, and Healthy Living.

She is the founder and chairlady of Yast Group since 2014, a leading innovative and entrepreneurial culture ecosystem converging the world’s wisdom, resources, and capital (the 3Z Model – Zhihui, Zijin, Ziyuan) through services, investment, and development of optimized global industry chains. Moving ahead, she will apply the proven Service, Invest, and Develop methodology in leading the entrepreneurial cultural ecosystem, leveraging the advantage of emerging technologies and the matured global business network of the ecosystem itself.

A preacher of a peaceful and joyful life, promoting R.E.A.L. value through L.E.A.D.E.R.S.H.I.P. culture, she keeps herself motivated all the time, striving to live a life with real value – to invest for prosperity, to develop for sustainability, and to serve for humanity.